When you return the item(s), you are responsible for ensuring that they have been packed properly.


When you send the item(s), it is therefore a good idea to provide documentation to show that they have been dispatched, as you, the buyer, are responsible for them until they have been returned to us.


Please note that we do not accept packages COD or packages marked for collection.


You will only be liable for any reduction in the value of the item(s) which is due to handling beyond what is needed to determine the nature, properties and functioning of the item.


In other words, you can try out the item in the same way as is possible in a physical shop, but you must not take it into actual use. If the item has been tried out beyond what is described above, it will be deemed to have been used, which means that if you cancel the purchase, you will at most part get of the purchase price back, depending on the commercial value of the item.


We recommend that you send the item back in the original packaging.

If the original packaging is missing, this could reduce the value of the item.



Certain items cannot be returned by regular mail.

This applies to large backgrounds, for example.


The cost of returning these items is not expected to exceed DKK 79.00 incl. VAT with UPS. The costs are payable in full by you.

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